Privacy Policy

Last updated: November 5, 2025

Last Updated: November 5, 2025

Introduction

Imajin ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Place an order: Name, email, shipping address, billing address, phone number
• Create an account: Username, password, contact preferences
• Contact us: Email address, message content, phone number
• Subscribe to updates: Email address

Information Automatically Collected

When you visit our website, we automatically collect:

• Device information: IP address, browser type, operating system
• Usage data: Pages visited, time spent, click patterns
• Cookies: Session cookies, preference cookies (see Cookie Policy below)

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card information on our servers. Stripe's privacy policy applies to payment data: stripe.com/privacy

How We Use Your Information

We use collected information to:

• Process orders: Fulfill purchases, arrange shipping, send confirmations
• Provide support: Respond to inquiries, resolve issues
• Improve our services: Analyze usage patterns, optimize website performance
• Send updates: Order status, product updates, promotional emails (with consent)
• Prevent fraud: Detect and prevent fraudulent transactions
• Comply with legal obligations: Tax reporting, regulatory requirements

Information Sharing

We may share your information with:

Service Providers

• Stripe: Payment processing
• Shipping carriers: Order fulfillment
• Email service: Transactional and marketing emails
• Web hosting: Website infrastructure

Legal Requirements

We may disclose information when required by law, court order, or government request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We Do Not

• Sell your personal information to third parties
• Share your information for third-party marketing without consent
• Use your data for purposes unrelated to our services

Data Security

We implement security measures to protect your information:

• Encryption: HTTPS for all website traffic
• Secure storage: Encrypted databases for sensitive data
• Access controls: Limited employee access to personal information
• Regular audits: Security reviews and vulnerability assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing emails
• Data portability: Receive your data in a portable format

To exercise these rights, contact us at info@imajin.ca.

Cookies

We use cookies to:

• Essential cookies: Enable core website functionality
• Analytics cookies: Understand how visitors use our site
• Preference cookies: Remember your settings

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us.

International Users

Your information may be transferred to and processed in Canada or other countries where our service providers operate. By using our services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

Email: info@imajin.ca
Contact Page: www.imajin.ai/contact

Note: This Privacy Policy is subject to final legal review before launch.